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Hotcom's access number: 013 77 0130


Regulation (EU) 2016/679

Date compiled: May 16th, 2018
1. Database administrator:
  Hotcom Oy
Kankurinkatu 4-6,
PL 133, 05801 Hyvinkää
Phone: 019415182
2. Contact person regarding issues of the database:
  Sami Virtanen
Kankurinkatu 4-6,
PL 133, 05801 Hyvinkää
Phone: 019415182
3. Database name:
Hotcom's customer database
4. The purpose for the handling of personal data:
The customer relationship management, service improvement and decipherment of possible misuses.
5. Database content:
Customer's name, phone number, e-mail address, call and payment history.
6. Official information sources:
The personal data provided by the customer and the data generated by the use of the service.
7. Official information submission:
Information can be given to authorities under the valid legislation. For other purposes information can be submissed only case-by-case with the separate permission of the customer.
8. Data transmission outside the EU or EEA
Personal data won't be transmissed outside the EU or EEA.
9. Confidentiality philosophy of the database:
  A) Manual information:
Personal data won't be processed manually.
B) Digital information:
Digitally saved files are stored on the protected server located in Finland.
10. Inspection right:
The customer has the right to inspect personal data about himself. The request must be made in writing.
11. The right to request correction and deletion of the personal data:
The customer has right to request correction of the personal data he has provided and the right to request the deletion of his personal data. The request must be made in writing.
12. Retention time of the personal data:
The call and payment history will be saved for twelve (12) months. Hotcom reserves the right to delete the account and all related information without prior notice if the customer has not used the service ( no connected international calls ) within the last twelve (12) months.
13. Cookies:
We use session cookies to improve the user experience of our online system.

Copyright 2006-2020 Hotcom Oy   ●   Data protection policy